My iPod ate my movie rentals!

09 Mar

Posted by: Cal Evans in: Apple, Me, Technology

Dear Reader,

UPDATE:
I hate it when I am wrong, thank goodness it doesn’t happen often.
Within 24 hrs of reporting a problem, I received an email from Apple Customer Support. They were nice and re-queued the movies for download, reset my counters for DRM and gave me explicit instructions on how to get them back on my [...]

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Credit Where Credit is Due

14 Oct

Posted by: Cal Evans in: Me

Dear Reader,
A lot of people like to complain about bad service, me included. However, I want to give a shoutout to Aaron, the Customer Service Agent for Southwest Airlines, San Francisco, Gate 25, Friday morning, October 12th, 2007. I was stuck at SFO because of weather. Aaron worked with me for almost an hour [...]

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About Me

This is my blog. Sometimes it's my deep thoughts, sometimes it's a journal of things I've learned. Every now and then it's my box of shattered dreams. Most of the time though, it's just the place I like to write. Sit with me as I show you some postcards from my life. While you are here, do me a favor and leave a comment.

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My name is Cal Evans and this is my blog.